[Ref AVIA4004 Lecture Notes]
The mnemonic PEAR is used to recall the four (4) considerations for assessing and mitigating human factors in aviation :
- People who do the job (Physical, Physiological factors)
- Environment in which they work (Psychological, Psychosocial, Physical, Organizational factors)
- Actions they perform
- Resources necessary to complete the job
People
Physical Factors
- Physical Size
- Gender
- Age
- Strength
- Sensory Limitations
Physiological Factors
- Nutritional factors
- Health
- Lifestyle
- Fatigue
- Chemical dependency
Environment
Psychological Factors
- Workload
- Experience
- Knowledge
- Training
- Attitude
- Mental or emotional state
Psychosocial Factors
- Interpersonal conflicts
- Personal loss
- Financial hardships
- Recent divorce
Physical
- Weather
- Location inside/outside
- Workspace
- Shift
- Lighting
- Sound level
- Safety
Organizational
- Personnel
- Supervision
- Labor-management relations
- Pressures
- Crew structure
- Size of company
- Profitability
- Morale
- Corporate culture
Actions
- Steps to perform in a task
- Sequence of activity
- Number of people involved
- Communication requirements
- Information control requirements
- Knowledge requirements
- Skill requirements
- Attitude requirements
- Certification requirements
- Inspection requirements
Resources
- Procedures/work cards
- Technical manuals
- Other people
- Test equipment
- Tools
- Computers/software
- Paperwork/signoffs
- Ground handling equipment
- Work stands and lifts
- Fixtures
- Materials
- Task lighting
- Training
- Quality systems